Advice for Health Professionals

Notification of COVID-19 (novel coronavirus)

All health practitioners must notify the local Medical Officer of Health urgently of any confirmed (or probable cases) AND anyone under investigation who meets both the clinical and High Index of Suspicion (HIS) criteria.

A COVID-19 eReferral notification form is now available for all Bay of Plenty and Lakes GPs to send notifications to Toi Te Ora Public Health.

If you require advice relating to any possible cases, please call the duty Medical Officer of Health through the hospital switchboard (07 579 8000).


Key websites



  • Resources and tools - Ministry of Health

  • Updates - Unite Against COVID-19

  • Bay of Plenty and Lakes Community Health and Wellbeing Needs Impact Assessment 2020 - Toi Te Ora Public Health